Shipping policy

Shipping Policy

Last Updated: August 4, 2026

Welcome to Dealzy. We are committed to delivering your orders safely and on time across India. Please read our shipping policy below.

Order Processing

  • All orders are processed within 24–48 hours after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During festive seasons or promotional sales, order processing may take slightly longer.

Delivery Timeline

Estimated delivery times are as follows:

  • Metro Cities: 3–5 Business Days

  • Tier 2 & Tier 3 Cities: 4–7 Business Days

  • Remote Locations: 5–10 Business Days

Delivery times are estimates and may vary depending on courier operations and your location.

Shipping Charges

  • Free Shipping on all prepaid orders unless otherwise stated.

  • Any applicable shipping or Cash on Delivery (COD) charges will be displayed at checkout before you place your order.

Cash on Delivery (COD)

Cash on Delivery is available for eligible PIN codes across India.

Please keep the exact payment amount ready at the time of delivery where possible.

Order Tracking

Once your order has been shipped, you will receive a confirmation via SMS or email containing your tracking details (where applicable). You can use the tracking link to monitor your shipment.

Delivery Attempts

Our courier partners usually make 2–3 delivery attempts. If the order cannot be delivered after multiple attempts, it may be returned to our warehouse.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Dealzy is not liable for delays or non-delivery caused by incorrect or incomplete addresses or phone numbers.

Delays

While we strive to deliver every order on time, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Government regulations

  • Courier partner operational issues

  • High order volumes during sales or festivals

We appreciate your patience in such situations.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact our customer support within 48 hours of delivery. Kindly provide your order number along with clear photos of the product and packaging for prompt assistance.

Contact Us

If you have any questions regarding shipping or your order, please reach out to our customer support through the Contact Us page on the Dealzy website. We will be happy to assist you.